Welcome to ICON Streamer. This Privacy Policy explains how ICON Streamer LLC ("ICON Streamer," "we," "us," or "our"), located in Redondo Beach, California, collects, uses, stores, and shares your personal information when you use the ICON Streamer platform, mobile application, and related services (collectively, the "Services"). ICON Streamer is a real-time social streaming platform with features including Live Rooms, group communities, social audio, live video, 1-on-1 video, group chats, and hosted courses. We are committed to protecting your privacy and complying with all applicable laws, including the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy regulations.
By using ICON Streamer, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services. You must be at least 17 years old to use ICON Streamer.
1. Information We Collect
We collect personal information in three primary ways: information you provide directly, information we collect automatically when you use our Services, and information from third parties.
a. Information You Provide
- Account Registration: When you create an account, we collect your name, username, password, email address, and/or phone number.
- Profile and Content: You may add a profile photo, biography, interests, and other details. We also collect content you create, upload, or share — including audio or video in Live Rooms, posts in communities, messages in group chats, and course-related content.
- Interactions: We collect information about your participation in communities, Live Rooms, and courses — including which rooms you join, whether you spoke, and how you interact with course materials.
- Customer Support: If you contact us, we collect the information you share, including contact details and descriptions of your issue.
b. Information We Collect Automatically
- Usage Data: We log your activity on the platform, including login and logout times, features you use, communities and rooms you interact with, and content you engage with.
- Device and Technical Information: We collect your device type, operating system, browser type, app version, device identifiers, mobile network, and IP address.
- Cookies and Similar Technologies: We use cookies and similar tracking tools to recognize you, remember preferences, and understand how our Services are used. You can control cookies through your browser settings.
- Audio/Video Data: If you participate in a Live Room with audio or video enabled, we process your stream in real time to deliver it to other participants. If a room is recorded, the audio, video, and any transcripts are stored and made available based on the host's settings.
- Location Services: We may infer approximate location from your IP address. Precise location data is only accessed with your explicit permission.
c. Information from Third Parties
- Third-Party Sign-In: If you register or log in using a third-party account (such as Google or Apple), we receive basic profile information from that provider as authorized by you.
- Other Users: Other users may tag or mention you in content. If someone invites you to the platform, they may provide your contact information solely to send that invitation.
- Analytics Partners: We may receive aggregated, non-identifying audience insights from analytics partners to understand how users discover and use our Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To operate the platform, manage your account, display your profile, deliver content and communications, stream audio and video, and provide access to courses and communities.
- Personalization: To tailor content, room suggestions, and community recommendations based on your activity and interests.
- Communication: To send account verification, security alerts, policy updates, and optional marketing communications. You may opt out of marketing at any time.
- Safety and Moderation: To detect, investigate, and prevent fraud, spam, abuse, and violations of our Community Guidelines. We may use automated tools and human moderators for this purpose.
- Analytics and Improvement: To analyze platform usage, troubleshoot issues, test features, and improve the overall experience.
- Legal Compliance: To comply with applicable laws, respond to lawful governmental requests, and enforce our Terms of Service.
3. How We Share Your Information
ICON Streamer does not sell your personal data to third parties. We share information only in the following circumstances:
- With Other Users: Content you post publicly — including participation in open rooms, community posts, and public profiles — is visible to other users and potentially indexable. Content in private groups is limited to group members.
- With Your Consent: We share your information with third parties only when you explicitly authorize it, such as when connecting a third-party account.
- Service Providers: We engage trusted third-party vendors to help operate our Services — including cloud hosting, analytics, email delivery, and content delivery networks. These providers process data only on our behalf and under strict confidentiality obligations.
- Legal Compliance: We may disclose information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of our users or the public.
- Corporate Transactions: If ICON Streamer LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users of any such change and require that your data remain protected.
- Aggregate or De-Identified Data: We may share anonymized or aggregated data that cannot reasonably identify any individual.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to provide and improve our Services. These tools help us recognize you, maintain your session, track usage, and personalize your experience.
You have the following controls:
- Browser Settings: You can configure your browser to block or clear cookies, though some features may not function properly if you do.
- Mobile Advertising IDs: Both iOS and Android allow you to reset or limit your device's advertising identifier in your device settings.
- Global Privacy Control: If our platform detects a GPC signal from your browser, we will treat it as a valid opt-out of data sharing for California residents, as required by law.
5. International Data Transfers
ICON Streamer is based in the United States. If you access our Services from outside the US, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We take steps to ensure that international transfers are handled lawfully and with appropriate protections in place, including Standard Contractual Clauses where applicable.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.
- Account Information: Retained while your account is active. Deleted within 60–90 days following account deletion, after a 30-day grace period.
- User-Generated Content: Retained until you delete it or close your account. Cached or shared copies may persist temporarily.
- Transactional Records: Retained as required by applicable financial and tax regulations.
- Support Communications: Retained for up to 18 months following resolution, or longer if needed for legal claims.
- Safety Records: Certain account identifiers related to suspended or banned accounts may be retained indefinitely to protect the community.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data. You may delete your account directly through the app's settings.
- Portability: Request a portable copy of your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent for any processing activities based on your consent.
- Objection: Object to certain processing activities, including direct marketing.
California residents have additional rights under the CCPA/CPRA, including the right to know, correct, delete, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact us at the address below.
8. Children's Privacy
ICON Streamer is not intended for children under 17 years of age. We do not knowingly collect personal information from anyone under 17. If you believe we have inadvertently collected data from a child under 17, please contact us immediately and we will delete it promptly.
If you are a California resident under 18 and have publicly posted content you wish removed, please contact us and we will make reasonable efforts to remove or anonymize it.
9. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS) and at rest.
- Hashed and salted password storage.
- Access controls limiting data access to authorized personnel only.
- Regular security assessments and vulnerability monitoring.
- Incident response procedures, including legally required breach notifications.
No security system is completely impenetrable. You can help protect your account by using a strong, unique password and notifying us immediately of any suspected unauthorized access.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document. For material changes, we will provide additional notice through the app or via email. Continued use of our Services following any update constitutes your acceptance of the revised Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ICON Streamer LLC
Redondo Beach, California
Email: admin@iconstreamer.com
We will respond to your inquiry as promptly as possible and may require identity verification before processing certain requests.